Privacy policy and legal notice

Information of the owner of the web

X-TRACT LOGISTICS S.L.U. with CIF B53978235 residing in ESTRELLA POLAR, 15-17, ALICANTE (ALICANTE), 03007 and mail communications Registration in the Mercantile Registry with No. 1/2005/6.009,0.

Data protection officer

The owner is responsible for the personal data that is collected by browsing and using this website in accordance with the requirements established by REGULATION (EU) 2016/679 regarding the protection of data of natural persons, as well as in accordance with the Law 34/2002 of July 11, Services of the Information Society and Electronic Commerce (LSSI-CE).

By using this website, we understand that you have read and understood the information that is exposed in relation to the processing of your personal data.

Data protection policy

The person in charge applies the principle of active responsibility in the processing of personal data, maintaining constant updating and promoting continuous improvement of the data protection system in accordance with the legal requirements, guaranteeing in any case:

* respect for the freedoms and fundamental rights of natural persons

* that the data is treated in a lawful, loyal and transparent manner

* that the data processed are accurate, adequate, relevant and limited in relation to the purposes for which they are collected

* that the purposes for which they are collected are explicit and legitimate and that they are not treated in a manner incompatible with said purposes

The purpose of this document is to inform users about what we do with their personal data, how they are collected, what they are used for, their rights, as well as all the necessary legal information established by current regulations.

Data collected, purpose and legality

The personal data processed are those provided by users through the forms available on this website and are the minimum required to be able to:

* send you information about our products / services

* answer questions

* Process orders, as well as be able to prepare the corresponding invoices, report on the status of orders, attend to complaints and any other management derived from the provision of the service carried out through this website

Said purposes are based on legal principles for the treatment of data collected by current regulations: for the execution of a contract or the provision of a service to users, for the fulfilment of legal obligations, for the legitimate interest and with the consent of the users.

Web forms

Personal data collected through different forms are used to address any inquiries made by the user through these.

The treatment of the data is legitimized by the consent that you give us by expressly accepting the conditions of the treatment informed through this privacy policy.

Destinatarios de los datos

The personal data obtained through the web forms are recorded and kept in electronic media controlled and supervised by the person responsible for the treatment.

Your personal data will not be communicated to third parties, with the exception that said data communication is covered by a legal obligation or when for the correct provision of the service or the execution of the contract it is necessary to communicate your data to other responsible parties such as other companies. of the group or those in charge of the treatment that participate in the provision of the service (carriers, for example).

For cases in which the communication of data to third parties is not covered by the legal bases established in the previous section, the communication of data to other recipients will only be carried out if the user has given their express consent.

Strict criteria are maintained for the selection of treatment managers and the contractual commitment with each of them to comply with and enforce the obligations established in terms of data protection. In the event that there are international data transfers X-TRACT LOGISTICS S.L.U. will ensure that the transfer of your personal data is carried out in accordance with the applicable privacy laws and, in particular, that the necessary contractual, technical and organizational measures are applied, such as the standard contractual clauses approved by the European Commission.

You can obtain more information about the processing of personal data of our organization by requesting it in themail or accessing through the following link:

Technical and organizational data protection measures

The supports have the necessary technical and organizational measures that guarantee the confidentiality and the conservation of personal data obtained through the web.

The personal data collected from the web is processed using an HTML protocol with a valid SSL certificate.

The staff involved in data processing operations: access, editing, deletion, etc., are trained for it, trained and committed to this data protection policy.

Data retention

The personal data obtained through different forms be preserved the time needed to fulfill the request / consultation and while there is a contractual and / or commercial relationship with you or when you do not exercise their right of withdrawal, cancellation and / or limitation of the processing of your data.

Once the contractual relationship has expired, we will keep the information duly blocked, without giving it any use, as long as it may be necessary for the exercise or defense of claims or some type of judicial, legal or contractual responsibility may arise from its treatment, which must be attended and for which recovery is necessary.

In the event that you have expressly accepted the sending of commercial information, we will keep your contact information until you notify us of your decision to cancel said commercial submissions.

Data Protection Delegate

The data protection officer is SYMTRA CONSULTORES Y FORMACIÓN SLU. You can contact the delegate at

The Data Protection Officer is in charge of ensuring compliance with data protection regulations, in order to resolve doubts about the privacy policy and ask questions about the processing of personal data. Likewise, you must contact him to file complaints regarding the processing of personal data, as well as for the exercise of the rights recognized to the interested parties regarding their personal data.

Information on the existence of automated decisions (including profiling)

We do not normally make automatic decisions, but when we do we will make it clear that such a decision is being made. However, X-TRACT LOGISTICS S.L.U. includes several sections dedicated to the personalization of services in order to display personalized advertising when entering its website and also for sending personalized communications.

X-TRACT LOGISTICS S.L.U. recognizes the possibility of creating profiles to improve its product offering or customize the sending of commercial offers or give a more personalized treatment to the client.

Opposition to the data being processed for advertising purposes

If you gave your consent for them to use your data for advertising purposes and you do not wish to continue receiving advertising, you can revoke the consent given at any time and by sending an email to

Changes to the Privacy Policy

It is possible that we modify the information contained in this Privacy and Cookies Policy when we deem it appropriate. If we do, we will notify you in different ways through the Platform (for example, through a banner, a pop-up or a push notification), or we will even notify you at your email address when the change in question is significant for your privacy, so that you can review the changes, assess them and, where appropriate, oppose or unsubscribe from any service or functionality. In any case, we suggest that you review this Privacy and Cookies Policy from time to time in case there are minor changes or we introduce any interactive improvement.

Legal warning

Intellectual and industrial property

The design of the portal and its source codes, as well as the logos, trademarks and other distinctive signs that appear on it belong to X-TRACT LOGISTICS S.L.U. and are protected by the corresponding intellectual and industrial property rights.

Responsibility for the contents

X-TRACT LOGISTICS S.L.U. is not responsible for the legality of other third-party websites from which the portal can be accessed. Nor is it responsible for the legality of other third-party websites, which may be linked or linked from this portal.

X-TRACT LOGISTICS S.L.U. will not be responsible for the use that third parties make of the information published on the portal, nor for the damages suffered or economic losses that, directly or indirectly, produce or may produce economic, material or data damages, caused by the use of such information.

Reproduction of contents

By virtue of the provisions of the Intellectual Property Law, the reproduction, distribution and public communication of all or part of the contents of this website, for commercial purposes in any medium, and by any technical means, without the authorization of X-TRACT LOGISTICS S.L.U.

Applicable law

X-TRACT LOGISTICS S.L.U. reserves the right to file civil or criminal actions deemed necessary s for misuse of the website and content or for breach of these conditions.

The relationship between the user and X-TRACT LOGISTICS S.L.U. will be governed by current regulations and applicable in the national territory. Should any dispute arise in relation to the interpretation and / or application of these conditions, the parties will submit the conflicts to ordinary jurisdiction, submitting to the corresponding Judges and Tribunals in accordance with the Law.


In the case of using “cookie” technology on the web, it has a specific section that informs about its existence, as well as its use policy. See the section “cookies”.

Otherwise, navigation cookies are not used.

Personal data of minors

This website is not directed to underage users. If you are a minor, please do not try to register as a user. If we discover that we have mistakenly obtained personal information from a minor, we will delete that information as soon as possible.

Exercise of data protection rights

To exercise your rights, you must identify yourself by presenting your ID.

For any claim you can go to the same email indicated. You can also contact the Spanish Agency for Data Protection: