It aims to establish the guiding principles and ethical guidelines for the actions and decisions of the Management Committee, as well as committing ourselves to comply with the requirements of ISO 14001, ISO 9001, GDP, Aviation Safety and AEO standards, continually seeking to improve our processes and reduce our environmental impact.

XGL develops the activity of LOGISTIC OPERATOR, committed to offer a service of the highest quality and safety while protecting and preserving the environment. Together with human and responsible values applicable to all hierarchical levels, areas of the company and interested parties.

This Company Policy determines the principles on which it bases its actions and decisions, such as:

• Acting with honesty, transparency and ethics in all the company’s commercial and internal relations, respecting the working environment of all the company’s stakeholders, both internal and external.
• To set quality, environmental and safety objectives, fostering an inclusive and collaborative work environment, stimulating creativity and innovative thinking.
• Pursue excellence in all our logistics operations, ensuring customer satisfaction, always complying with our social, environmental and economic obligations throughout our work chain.
• Raise awareness among contractors and suppliers on damage prevention and safety in the supply/transport chain and standards.
• To provide XGL staff with the necessary training and resources, with the aim of achieving continuous improvement of our organisation and to be able to carry out their work properly with the necessary technical means, being understanding and respecting the personal inconveniences of employees.

It is a priority for XGL to ensure that this policy is extended, accepted, applied and maintained with the collaboration of all personnel at all levels of the organisation, as well as interested parties.

The Management and all XGL staff are committed to creating a culture within the organisation that allows us to anticipate the needs of our customers, detecting incidents and attending to their needs and complaints, with the main objective of satisfying their expectations.

Our main value is customer service, which makes us different from the competition.

Alicante, 19 November 2024
The Direction